National Australia Bank (NAB) is one of Australia's leading financial institutions, with a total loan book of approximately $700 billion and deposits totalling around $590 billion.
While these figures place NAB third among Australia's "Big Four" banks in terms of overall size, the bank stands out as the market leader in business lending within the country.
NAB's commitment to supporting Australian businesses is evident in its impressive 21% market share in the business lending sector.
This figure surpasses the market shares of both Westpac and Commonwealth Bank, solidifying NAB's position as the go-to bank for businesses seeking financial support. (Morning Star)
Key NAB statistics
- Market share: Manages $1,029 billion in assets as of FY 23, the smallest of Australia’s Big Four banks and holds a 19% market share in total assets in New Zealand as of June 2023.
- Leadership: CEO Peter King since April 2020.
- Headquarters: 275 Kent St, Sydney, since 2006.
- Operations: Over 800 branches across Australia in 2022, with plans to consolidate more than 100 within 18 months. It serves 13 million customers worldwide and employs around 36,000 staff. Provides 7,000 fee-free ATMs across Australia.
- History: Established in 1982 from the merger of the Bank of New South Wales (founded in 1817) and the Commercial Bank of Australia.
- Acquisitions: Over $17.5 billion was spent on key acquisitions, including St.George Bank (2008) and MoneyBrilliant (2021).
- Legal issues: $113 million penalty for multiple legal issues in 2022 and a record fine 2020 for money laundering breaches.
Market share
The four main banks in Australia, also known as the Big Four, hold a commanding share of the country's banking sector, a staggering 75%. (Statista)
- Commonwealth Bank of Australia (CBA): Largest market share, around 14.3%.
- Westpac Banking Corporation: Around 11.6% market share.
- National Australia Bank (NAB): Holds roughly 9.8% of the market.
- Australia and New Zealand Banking Group (ANZ): Market share around 8.8%
NAB is headquartered in a tower at 395 Bourke Street, Melbourne. (Global Data)
NAB's workforce comprises more than 38,000 employees globally, supporting more than eight and a half million customers in Australia and overseas across personal accounts, small, medium and large businesses, private clients, and government and institutional activities. (NAB)
In 2023, NAB ranked 50 in the world’s largest banks, up 6 places from the previous year. It outranked ANZ and Westpac at 54 and 55. (Market Intelligence)
In January of 2024, NAB decided to close down 36 of its branches across Australia due to the increased use of online banking. (9News)
History
- National Australia Bank was formed in 1982 as the National Commercial Banking Corporation of Australia Limited with the merger of the National Bank of Australasia and the Commercial Banking Company of Sydney.
- Subsequently, the resulting company was renamed National Australia Bank Limited. (NAB)
Acquisitions
- In 2021, NAB acquired Neobank 86400 to combine it with U-bank, a branchless direct bank trading separately. (iTnews)
- In June 2022, NAB acquired Citigroup's Australian consumer business.
- In April 2022, the Group completed the acquisition of 100% of the issued share capital of Lantern Claims Pty Limited, which operates the digital health claiming technology business LanternPay. (Wikipedia)
Scandals
Here are some of the scandals and damages done to NAB’s reputation over the years:
- “Former NAB foreign currency options traders sentenced”. (ASIC on Archive.org)
- In 2006, a former NAB adviser was jailed for eight years. (Money Management)
- Former NAB employee Rosemary Rogers jailed for eight years over invoice scam. (ABC)
- Loaning $1.2 billion to the fossil fuel industry in contravention of the Paris Climate Accord. (Market Forces)
- Regulator sues NAB for no-service scandal as industry faces $1bn bill. (Guardian)
Employees
- The average salary for a NAB employee is $99,000 per annum with a $8,000 bonus. (NAB)
- Andrew Irvine was appointed on 2 April 2024 as Group Chief Executive Officer and Managing Director. He was head of NAB’s Group Executive Business and Private Banking since 2020. (NAB)
Worldwide presence
Core market
With 50 years of experience in Asia, NAB has a network of offices in China, Hong Kong (SAR of China), Japan and Singapore, supporting corporate investment and business across the region.
NAB assists large corporate, institutional and government organisations with complex banking needs in New Zealand through the Bank of New Zealand, a wholly-owned subsidiary of the National Australia Bank Group. (NAB)
Europe
NAB has been in the UK for nearly 160 years, providing local expertise and insight into the UK and European markets and access to tailored solutions.
In 2022, NAB Europe opened a new banking subsidiary incorporated in Paris, France.
USA
NAB has 50 years of experience in the US market, supporting large US-based global institutions with business and investment needs in Australia and New Zealand. Based in New York.
Products and services
For individuals
- Bank accounts: NAB offers everyday transaction accounts, savings accounts with competitive interest options, NAB Rewards Saver, term deposit accounts, and specialised accounts for youth and pensioners.
- Loans: NAB provides a range of home loans for purchasing, refinancing, and building, including flexible options for first home buyers. They also offer personal loans, car loans, and lines of credit.
- Credit cards: NAB offers a variety of credit cards, including rewards cards, frequent flyer cards (Qantas and Velocity), balance transfer offers, low interest cards, and options for students and first time credit card holders.
- Investments: NAB offers term deposits, NAB Trade (for online share trading), self-managed superannuation funds (SMSF) services, managed funds, and access to financial planning advice through NAB Financial Planning.
- Insurance: NAB provides home and contents insurance, car insurance, life insurance, income protection insurance, and travel insurance through third-party partnerships.
For businesses
- Business transaction accounts: NAB offers business transaction accounts with internet banking features, multiple user access, and integration with accounting software. They also provide business credit cards and NAB Rewards Business.
- Business loans: NAB offers business loans for commercial property, equipment financing, small business loans, overdraft facilities, and trade and working capital finance.
- Merchant services: NAB provides merchant services, including EFTPOS terminals, online payment gateways, and NAB PayAnyone solutions.
- International banking: NAB offers foreign exchange services, trade finance, and international money transfers to support import/export businesses.
- Risk management solutions: NAB assists businesses in managing risks related to interest rates, foreign exchange fluctuations, and commodity price changes, with hedging and forward contract options.
The statistics and research have been updated per the last updated date for freshness, accuracy, and comprehensiveness.